Please read on to learn more about how we collect and use your information; if you have any questions or concerns regarding our privacy practices, please send us a detailed message to firstname.lastname@example.org, or call us at +91 7448806222.
We only collect personal information through the Services about yourself and your child under the age of 10 where that student’s school, and/or teacher has agreed (via the terms described in more detail in the Terms of Service) to obtain parental consent to use the Services and disclose personal information to us, for the use and benefit of the learning environment. If you are a parent of a student under the age of 10, please do not send any personal information about yourself or about the child to us if your school, and/or teacher has not obtained this prior consent from you parent or guardian, and please do not send any personal information other than what we request from you in connection with the Services. If we learn we have collected personal information about a parent or about your child without your consent from his or her school, and/or teacher, we will delete that information as quickly as possible. If you believe that a student under the relevant age may have provided us personal information in violation of this paragraph, please contact us at email@example.com.
We receive and store any information you knowingly enter on the Services, whether via computer, mobile phone, other wireless device, or that you provide to us in any other way. This information may include, without limitation, Personal Information such as your name, user name, email address, phone number, profile picture, address,your location, billing and payment information (as it relates to purchases via Tuton Spotlight), and any other information necessary for us to provide our Services.
The personal information we have mentioned is provided to us by the school in which your child is studying which is required for our services. Individuals who want Tuton to delete their information can contact Tuton at firstname.lastname@example.org to request that we remove your information from our database.
When your child is added to Tuton with your personal information mentioned above, we may send text messages or emails or push notifications to you. Please understand that we do not use your contact information for any purpose other than to send emails or messages to you and with your explicit consent.
We receive and store certain types of usage information whenever you interact with the Services; this information is not Personal Information or Children’s Personal Information. For example, When you download our Mobile Application, we automatically collect information on the type of device, name and version of the operating system, name and version of the application, whether the currently logged-in user is a teacher, student, or other user type, the numerical mobile device ID, as well as actions performed by the user in accessing the Mobile Application (“Mobile Usage Information,” which is considered part of “usage information” as described above). We do not, however, ask you for, access, or track any geographic, location-based information from your mobile device (i.e., any information regarding where your mobile device is located on the globe at a particular time) at any time while downloading or using our Mobile Applications. For clarity, that does not prevent us from asking you what school you are affiliated with.
We also use third-party mobile analytics software to allow us to better understand the functionality of our Mobile Application on your phone. This software may record information such as how often you use the Mobile Application, the events that occur within the Mobile Application, aggregated usage information, performance data, and where the application was downloaded from; this information is considered Mobile Usage Information.
On using our services, you may send or receive photos, videos and other documents to/from the school regarding your child’s activity in school. You may also send or receive messages to/from the school on your child’s progress. We at Tuton do not use these informations, messages or documents sent over our services for any other illegal purposes which may cause harm to you. We do not store these information beyond a certain date and will delete these information from our server when the data becomes old by the relevant date mentioned by the school.
When you use the Services, you may set up your personal profile, send messages, and transmit information through various channels, depending on the category of user (“User Category”) you are registered as, and as permitted by the functionality of the Services. The information we gather from users enables us to personalize and improve our services, and allows users to set up a user account and profile through the Services.
The Personal Information you provide is used for such purposes as responding to your requests for certain information and services, customizing your experience, and communicating with you about the Services.
We use the Children’s Personal Information for creating your individual account, customizing your experience, and for sending you notifications via the Services from your teacher, school, and from Tuton (regarding your use of the Services) (“Notifications”). Please note that an administrator from your school, can view all activity and content associated with your student account, including your Children’s Personal Information.
Tuton uses this type of aggregate data to enable us to figure out how often users use parts of the Services, so that we can make the Services appealing and relevant to as many users as possible, and customize and improve those Services. As part of our use of information, we may provide aggregate information to our partners (in a non-personally-identifiable format) about how our users use our site. We share this type of statistical data so that our partners also understand how often people use our partners’ services and the Services to help provide you with an optimal online experience. We may link usage information to Personal Information and Children’s Personal Information that we collect through the Services, but we will only use this linked information internally (for example, to customize your experience), and will not disclose it in linked format to third parties.
This information is used to determine device capabilities and usage trends, which allows us to better understand which devices we should support and what features are most frequently used. We do not link this information we obtain from the analytics software to any personally-identifying information that you submit within the mobile application.
Tuton does not provide any personally-identifying information to advertisers or our advertising partners. Nor do we sell or rent your personal information to anyone for any purposes, including advertising or marketing. In order for us to continue to be able to provide the Tuton Services to our users for free, Tuton and our third-party advertising partners may serve advertisements to you when you visit our website. To serve those advertisements, our third-party advertising partners, such as Google AdX, may utilize cookies. Because the privacy of our users is so important to Tuton, we have implemented a number of policies and technical measures to make sure that this advertising is done appropriately. Among other things, Tuton is not creating behavioral profiles of users for advertising or marketing purposes, and we are not sharing personally-identifiable information, such as a user’s name, email address, or phone number, with third parties for advertising purposes.
If you use the Mobile Application, we will send push notifications to your mobile device in order to make you aware of certain activities that may occur within your account, such as when someone has entered a new post, when you have new notifications, or when feeds have been posted. You may opt-out of receiving these types of communications by turning them off at the device level.
Information sent across our services such as messages, videos, photos and documents can only be shared to other social sharing media such as Whatsapp, Facebook, Twitter etc only through their own account login in the app and we don’t hold any responsibility for the issues arising out of sharing those details across other third party social sharing sites. Parent user can share these information from their login to the social sharing account they have access with. School users can also share these information about their student to these social sharing sites only through their login from the app. In either case Tuton don’t hold any responsibility in issues arising out of social media sharing.
Personal Information and Children’s Personal Information about our users is an integral part of our business. We neither rent nor sell your Personal Information or Children’s Personal Information; we may share your Personal Information and Children’s Personal Information in personally identifiable form only as described below.
You may choose to populate your user profile on the Services with Personal Information or Children’s Personal Information, including, without limitation, your name, photograph, and contact details. This user profile information will be displayed to other users to facilitate user interaction within the Services or facilitate interaction with Tuton. If you are a student, the only users who may view your profile are those who belong to your Limited Access Group(s). Any images, captions or other content that you submit to the Services in a manner any other user can view may be redistributed through the Internet and other media channels. For example, if you are a parent, the student’s profile photo and other contact details will be displayed to all the school users in which he/she is studying. we cannot, however, control what members of your Limited Access Group will do with such content after you have disclosed it. Your name may be displayed to other users when you upload images or videos or send messages through the Services and other only school users can contact you through messages and comments.
Information sent across our services such as messages, videos, photos and documents can only be shared to other social sharing media such as Whatsapp, FacebAs part of the Services, you may receive from Tuton (depending on your User Category) email or other types of communication relating to your use of the Services or your user profile. You acknowledge and agree that by posting information on the Services or otherwise using the Services, Tuton and its agents may send you email, contact you, or engage in other communications that they determine relate to your profile or use of the Services. If you disclose your email address to Tuton, depending on your User Category, we may use it to send updates, a newsletter, or other news regarding the Services, or simply to send Notifications.
We may release Personal Information or Children’s Personal Information when we believe in good faith that release is necessary to comply with the law; enforce or apply our Terms of Service and other agreements; or protect the rights, property, or safety of Tuton, our employees, our users, or others. We will try to give you notice if we release information for these reasons, but please understand that we reserve the right not to, as it may not be practical, legal, or safe to do so.
Your Tuton account Personal Information or Children’s Personal Information is protected by a password for your privacy and security, as well as by numerous other technical, administrative, and physical security mechanisms. We also use coding practices that take steps to prevent attacks on our Services from web browsers and malicious scripts, by processing all actions through several permission verifications checks.
When you enter sensitive information (such as a credit card number) in our Credit purchasing process, we encrypt the transmission of that information using secure socket layer technology (SSL).
Tuton endeavors to keep your information private; however, we cannot guarantee security. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of user information.
Tuton supports an individual’s right to access their personal data. We allow you to access the following information about you for the purpose of viewing, and in certain situations, updating, correcting, or deleting that information. This list may change as the Services change. To obtain this information, you can go to your User Profile page.
You can always opt not to disclose information, even though it may be needed to take advantage of certain of our features; you can do so via your User Profile page or your Account Settings page.
You are able to update or delete certain information, as described in the “What information can I access?” section above. Please note that some unrevised information may remain in our records after revision of such information or deletion of your account, or in cached and archived pages. Some information may remain viewable elsewhere to the extent that it was copied or stored by other users. We may use any aggregated data derived from or incorporating your Personal Information after you delete your information, but not in a manner that would identify you personally.
We will retain your Personal Information or Children’s Personal Information for as long as your account is active or as long as needed to provide you the Services; we also may retain and use your information as we deem it necessary to comply with our legal obligations, resolve disputes, and to enforce our agreements.
Please understand that Tuton would like to adhere to the Terms and Policies of the country in which the app is using. Any deviations from it please let us know at email@example.com and we will be happy to correct from our end to ensure we adhere to such policies
Please understand that we may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements. It is not our intent to pass on any such personal information to public authorities, but in the identified circumstances, we may be required to do so.
If you have any questions regarding our App, you can email firstname.lastname@example.org