TUTON PRIVACY POLICY

Effective date: July 31, 2018

We at Tuton, know that you care about how your personal information is used and shared, and we take your privacy seriously. By accessing or using the Services in the Tuton mobile application(s) available via the Apple App Store and the Android Playstore, you acknowledge that you accept and consent to the practices and policies outlined in this Privacy Policy. Remember that your use of Tuton’s Services is at all times subject to the Terms of Service, which incorporates this Privacy Policy. Any terms we use here without defining them have the definitions given to them in the Terms of Service.

Please read on to learn more about how we collect and use your information; if you have any questions or concerns regarding our privacy practices, please send us a detailed message to appsupport@tuton.in, or call us at +91 7448806222.

WHAT DOES THIS PRIVACY POLICY COVER?

This Privacy Policy explains how Tuton collects and uses information from its users, including our treatment of personally identifiable information. This policy does not apply to websites or the practices of companies that Tuton does not own or control, or to individuals that Tuton does not employ or manage, such as the third parties who publish their content via the Services.

HOW IS CHILDREN’S PERSONAL INFORMATION TREATED?

If you are not of legal age to form a binding contract (in many jurisdictions, this age is 18), you may only use the Services and disclose information to us with your parent’s or guardian’s express consent. Review this Privacy Policy with your parent or guardian and make sure you understand it, and do the same with the privacy policies of all websites you visit or mobile applications you use.

We only collect personal information through the Services about yourself and your child under the age of 10 where that student’s school, and/or teacher has agreed (via the terms described in more detail in the Terms of Service) to obtain parental consent to use the Services and disclose personal information to us, for the use and benefit of the learning environment. If you are a parent of a student under the age of 10, please do not send any personal information about yourself or about the child to us if your school, and/or teacher has not obtained this prior consent from you parent or guardian, and please do not send any personal information other than what we request from you in connection with the Services. If we learn we have collected personal information about a parent or about your child without your consent from his or her school, and/or teacher, we will delete that information as quickly as possible. If you believe that a student under the relevant age may have provided us personal information in violation of this paragraph, please contact us at appsupport@tuton.in.

When we use the term “Personal Information” in this Privacy Policy, we are referring to personally identifiable information of individual, such as name ,contact no, mail Id etc. References to “Children’s Personal Information” only apply to personally identifiable information of the child like name, class in which he/she studies etc. General references to “information” apply to all users.

WHAT INFORMATION DOES TUTON DISPLAY OR COLLECT?

1. Information You Provide to Us

We receive and store any information you knowingly enter on the Services, whether via computer, mobile phone, other wireless device, or that you provide to us in any other way. This information may include, without limitation, Personal Information such as your name, user name, email address, phone number, profile picture, address,your location, billing and payment information (as it relates to purchases via Tuton Spotlight), and any other information necessary for us to provide our Services.

The personal information we have mentioned is provided to us by the school in which your child is studying which is required for our services. Individuals who want Tuton to delete their information can contact Tuton at appsupport@tuton.in to request that we remove your information from our database.

When your child is added to Tuton with your personal information mentioned above, we may send text messages or emails or push notifications to you. Please understand that we do not use your contact information for any purpose other than to send emails or messages to you and with your explicit consent.

2. Information Collected Automatically

We receive and store certain types of usage information whenever you interact with the Services; this information is not Personal Information or Children’s Personal Information. For example, When you download our Mobile Application, we automatically collect information on the type of device, name and version of the operating system, name and version of the application, whether the currently logged-in user is a teacher, student, or other user type, the numerical mobile device ID, as well as actions performed by the user in accessing the Mobile Application (“Mobile Usage Information,” which is considered part of “usage information” as described above). We do not, however, ask you for, access, or track any geographic, location-based information from your mobile device (i.e., any information regarding where your mobile device is located on the globe at a particular time) at any time while downloading or using our Mobile Applications. For clarity, that does not prevent us from asking you what school you are affiliated with.

We also use third-party mobile analytics software to allow us to better understand the functionality of our Mobile Application on your phone. This software may record information such as how often you use the Mobile Application, the events that occur within the Mobile Application, aggregated usage information, performance data, and where the application was downloaded from; this information is considered Mobile Usage Information.

Cookies are alphanumeric identifiers that are transferred to your computer or mobile device to enable systems to recognize a computer or device and specify how and when pages in a site are visited and by how many people. Tuton cookies do not collect Personal Information or Children’s Personal Information, and we do not combine the general information collected through these cookies with other Personal Information or Children’s Personal Information to tell us who you are or what your user name or email address is. Most browsers have an option for turning off the cookie feature, which will prevent your browser from accepting new cookies, as well as (depending on the sophistication of your browser software) allowing you to decide on acceptance of each new cookie in a variety of ways. We strongly recommend that you leave Tuton cookies activated, however, because you may not be able to log in or use many of the Services’ most attractive features without cookies enabled. Our partners, affiliates, and service providers, including our advertising partners, may also transmit cookies to your browser or device when, for example, you click on an advertisement that appears on the Services. The use of cookies by third parties is not covered by this Privacy Policy, and we do not have access or control over such cookies.

3. Information send across while using our services.

On using our services, you may send or receive photos, videos and other documents to/from the school regarding your child’s activity in school. You may also send or receive messages to/from the school on your child’s progress. We at Tuton do not use these informations, messages or documents sent over our services for any other illegal purposes which may cause harm to you. We do not store these information beyond a certain date and will delete these information from our server when the data becomes old by the relevant date mentioned by the school.

What does Tuton use my information for?

1. Generally

When you use the Services, you may set up your personal profile, send messages, and transmit information through various channels, depending on the category of user (“User Category”) you are registered as, and as permitted by the functionality of the Services. The information we gather from users enables us to personalize and improve our services, and allows users to set up a user account and profile through the Services.

2. Personal Information

The Personal Information you provide is used for such purposes as responding to your requests for certain information and services, customizing your experience, and communicating with you about the Services.

3. Children’s Personal Information

We use the Children’s Personal Information for creating your individual account, customizing your experience, and for sending you notifications via the Services from your teacher, school, and from Tuton (regarding your use of the Services) (“Notifications”). Please note that an administrator from your school, can view all activity and content associated with your student account, including your Children’s Personal Information.

4. Your email address

If you provide us your email address, we may send you email communications on your service activity. You are responsible for visiting this Privacy Policy from time to time to review any changes.

5. Usage Information

Tuton uses this type of aggregate data to enable us to figure out how often users use parts of the Services, so that we can make the Services appealing and relevant to as many users as possible, and customize and improve those Services. As part of our use of information, we may provide aggregate information to our partners (in a non-personally-identifiable format) about how our users use our site. We share this type of statistical data so that our partners also understand how often people use our partners’ services and the Services to help provide you with an optimal online experience. We may link usage information to Personal Information and Children’s Personal Information that we collect through the Services, but we will only use this linked information internally (for example, to customize your experience), and will not disclose it in linked format to third parties.

6. Mobile Usage Information

This information is used to determine device capabilities and usage trends, which allows us to better understand which devices we should support and what features are most frequently used. We do not link this information we obtain from the analytics software to any personally-identifying information that you submit within the mobile application.

7. Advertising

Tuton does not provide any personally-identifying information to advertisers or our advertising partners.  Nor do we sell or rent your personal information to anyone for any purposes, including advertising or marketing.  In order for us to continue to be able to provide the Tuton Services to our users for free, Tuton and our third-party advertising partners may serve advertisements to you when you visit our website. To serve those advertisements, our third-party advertising partners, such as Google AdX, may utilize cookies.  Because the privacy of our users is so important to Tuton, we have implemented a number of policies and technical measures to make sure that this advertising is done appropriately.  Among other things, Tuton is not creating behavioral profiles of users for advertising or marketing purposes, and we are not sharing personally-identifiable information, such as a user’s name, email address, or phone number, with third parties for advertising purposes.

8. Push Notifications

If you use the Mobile Application, we will send push notifications to your mobile device in order to make you aware of certain activities that may occur within your account, such as when someone has entered a new post, when you have new notifications, or when feeds have been posted. You may opt-out of receiving these types of communications by turning them off at the device level.

9. Social Sharing of data.

Information sent across our services such as messages, videos, photos and documents can only be shared to other social sharing media such as Whatsapp, Facebook, Twitter etc only through their own account login in the app and we don’t hold any responsibility for the issues arising out of sharing those details across other third party social sharing sites. Parent user can share these information from their login to the social sharing account they have access with. School users can also share these information about their student to these social sharing sites only through their login from the app. In either case Tuton don’t hold any responsibility in issues arising out of social media sharing.

TUTON will not share any of these information out of our services to any of the social media.

WILL TUTON SHARE ANY OF THE PERSONAL INFORMATION OR CHILDREN’S PERSONAL INFORMATION IT RECEIVES?

Personal Information and Children’s Personal Information about our users is an integral part of our business. We neither rent nor sell your Personal Information or Children’s Personal Information; we may share your Personal Information and Children’s Personal Information in personally identifiable form only as described below.

1. Businesses We Do Not Control

In certain situations, businesses or third party websites we’re affiliated with may offer or sell items or provide services to you through the Services (either alone or jointly with us), including Publisher Software and advertisements for third-party services and goods. We may, for example, work jointly with other businesses to offer or sell products or provide services, or we may work with third-party websites to enhance your online experience. These transactions or services may or may not be commercial in nature. We have designed the Services to enable you to recognize when such a business is associated with a transaction or service. We will share your Personal Information or Children’s Personal Information with such a business only to the extent that it is related to such transaction or service that you have initiated; for example, we may share your school affiliation and location with a Publisher of a Spotlight Resource to allow that Publisher to determine its tax liability in connection with such transaction. Such services may include the ability for you to automatically transmit information you input on the Services to your profile or account on a third-party website, or automatically to transmit information you input on a third-party website to your Services profile. We have no control over the policies and practices of third-party websites or companies as to privacy or anything else, so please review all third-party websites’ policies before disclosing any Personal Information or Children’s Personal Information or other content on the Services or on any third-party website (via the automatic transmissions discussed above or otherwise). Tuton does prohibit Publishers from collecting or using any information beyond what Tuton itself collects and uses pursuant to its Privacy Policy, but that does not mean that we are responsible for reviewing or verifying the accuracy of any Publisher’s data collection or use policies.

2. User Profiles

You may choose to populate your user profile on the Services with Personal Information or Children’s Personal Information, including, without limitation, your name, photograph, and contact details. This user profile information will be displayed to other users to facilitate user interaction within the Services or facilitate interaction with Tuton. If you are a student, the only users who may view your profile are those who belong to your Limited Access Group(s). Any images, captions or other content that you submit to the Services in a manner any other user can view may be redistributed through the Internet and other media channels. For example, if you are a parent, the student’s profile photo and other contact details will be displayed to all the school users in which he/she is studying. we cannot, however, control what members of your Limited Access Group will do with such content after you have disclosed it. Your name may be displayed to other users when you upload images or videos or send messages through the Services and other only school users can contact you through messages and comments.

3. Communication About the Services or in Response to User Requests

Information sent across our services such as messages, videos, photos and documents can only be shared to other social sharing media such as Whatsapp, FacebAs part of the Services, you may receive from Tuton (depending on your User Category) email or other types of communication relating to your use of the Services or your user profile. You acknowledge and agree that by posting information on the Services or otherwise using the Services, Tuton and its agents may send you email, contact you, or engage in other communications that they determine relate to your profile or use of the Services. If you disclose your email address to Tuton, depending on your User Category, we may use it to send updates, a newsletter, or other news regarding the Services, or simply to send Notifications.

4. Business Transfers

If Tuton, or some or all of its assets, were acquired or otherwise transferred, or in the unlikely event that Tuton goes out of business or enters bankruptcy, user information may be transferred to or acquired by a third party; any such third party will be subject to the same commitments for previously collected Personal Information or Children’s Personal Information as Tuton is under this Privacy Policy.

5. Protection of Tuton and Others

We may release Personal Information or Children’s Personal Information when we believe in good faith that release is necessary to comply with the law; enforce or apply our Terms of Service and other agreements; or protect the rights, property, or safety of Tuton, our employees, our users, or others. We will try to give you notice if we release information for these reasons, but please understand that we reserve the right not to, as it may not be practical, legal, or safe to do so.

IS INFORMATION ABOUT ME SECURE?

Your Tuton account Personal Information or Children’s Personal Information is protected by a password for your privacy and security, as well as by numerous other technical, administrative, and physical security mechanisms. We also use coding practices that take steps to prevent attacks on our Services from web browsers and malicious scripts, by processing all actions through several permission verifications checks.

When you enter sensitive information (such as a credit card number) in our Credit purchasing process, we encrypt the transmission of that information using secure socket layer technology (SSL).

Tuton endeavors to keep your information private; however, we cannot guarantee security. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of user information.

The Services contain links to other sites. We are not responsible for the privacy policies and/or practices on other sites (but you should read all third parties’ privacy policies to ensure you understand them). This Privacy Policy only governs information collected by Tuton on the Services.

WHAT INFORMATION CAN I ACCESS?

Tuton supports an individual’s right to access their personal data. We allow you to access the following information about you for the purpose of viewing, and in certain situations, updating, correcting, or deleting that information. This list may change as the Services change. To obtain this information, you can go to your User Profile page.

You may currently access the following information:

  • Information in your user profile
  • feeds sent from the school
  • messages sent from the school
  • and any other content in your account

WHAT OTHER CHOICES DO I HAVE?

You can always opt not to disclose information, even though it may be needed to take advantage of certain of our features; you can do so via your User Profile page or your Account Settings page.

You are able to update or delete certain information, as described in the “What information can I access?” section above. Please note that some unrevised information may remain in our records after revision of such information or deletion of your account, or in cached and archived pages. Some information may remain viewable elsewhere to the extent that it was copied or stored by other users. We may use any aggregated data derived from or incorporating your Personal Information after you delete your information, but not in a manner that would identify you personally.

We will retain your Personal Information or Children’s Personal Information for as long as your account is active or as long as needed to provide you the Services; we also may retain and use your information as we deem it necessary to comply with our legal obligations, resolve disputes, and to enforce our agreements.

WILL TUTON EVER CHANGE THIS PRIVACY POLICY?

We may make changes to this Privacy Policy from time to time for any reason. Use of information we collect is subject to the Privacy Policy in effect at the time such information is collected. If we make changes in the way we use Personal Information or Children’s Personal Information, we will endeavor to notify you via email or by posting an announcement on the Services with two (2) weeks prior notice before the change becomes effective. Users are bound by any changes to the Privacy Policy when he or she continues to use the Services after such time. You understand that it may not be possible in certain situations to provide advance notice of other changes to the Privacy Policy or to the Terms of Service (for example, where a change to the Privacy Policy or Terms is necessary to comply with legal requirements).

WHAT IF I’M IN A DIFFERENT COUNTRY?

Please understand that Tuton would like to adhere to the Terms and Policies of the country in which the app is using. Any deviations from it please let us know at appsupport@tuton.in and we will be happy to correct from our end to ensure we adhere to such policies

Please understand that we may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements. It is not our intent to pass on any such personal information to public authorities, but in the identified circumstances, we may be required to do so.

Contact Us

If you have any questions regarding our App, you can email appsupport@tuton.in